WIR LIEBEN COOKIES
Stay flexible with the "WIESERGUT-carefree-package"
FREE cancellation guarantee up to 7 days before arrival (valid for stays in summer 2021)
Especially in these special times, when COVID-19 affects everyone, we want you to be able to plan your vacation without worries. For all bookings with arrival until november 2021 we guarantee free cancellation up to 7 days before arrival if one of the following reasons applies:
• Travel warning at the highest level for the country of Salzburg or the Glemmtal
• Should the “Corona-Ampel” of the Austrian federal government for Saalbach-Hinterglemm be on red
• In the event of a border closure
• If Covid-19 causes a shut down of the skiing area “Ski Zirkus Saalbach-Hinterglemm”
• If you or another person that will accompany you, suffers from COVID-19(positive Covid-19 test result necessary)
• If you have to go to an officially ordered quarantine (official notification paper needed)
Furthermore, an early departure is possible free of charge, should the situation in the Saalbach-Hinterglemm region change at short notice during your stay. For the advanced payment you have already made, you will receive a voucher that you can redeem until november 2022. If preferred, we will of course also refund your deposit.
If none of the above reasons occur, our general cancellation conditions apply – please find below.
A stay in the WIESERGUT includes
Credit cards accepted: Visa-, Mastercard, American Express and EC-cards/Maestro
On request, dogs can stay at a price of 30.00 per animal & night. In the WIESERGUT bathhouse and restaurant, dogs are not allowed.
Children & Families in the WIESERGUT:
Fixed children's prices per child and night incl. breakfast in parents' suite:
No children's discount for accommodation in their own suite. For families we recommend our FamilySuite, two ManorSuites "Origin" connected to each other, please ask us for more details
For bookings/reservations, the Austrian Hotel Contract Conditions of the association of accommodation providers from 23/9/1981 shall be deemed as agreed upon. Place of jurisdiction: Zell am See.
A deposit of 30% of the trip price is due within 10 days of booking. Deviating terms may apply to special rates, please note the information in your offer/your booking confirmation to this end.
If for some reason you should not be able to make use of your stay in the WIESERGUT, we will try our best to find another guest for your suite/s. If we are not able to find another guest, the following cancellation terms apply:
Cancellation until 14 days before arrival is free, from 13 to 7 days before arrival we charge 70% of the booking total, 6 to 1 days before arrival 90% of the price will be charged as cancellation fee. For no-shows, we charge the full price.
Cancellation up to 60 days before arrival is free, 59 to 30 days before arrival is charged at 40% of the booking total, 29 to 7 days before arrival will be charged at 70% of the booking total, 6 to 1 days before arrival 90% of the price will be charged as cancellation fee. If cancelling on the day of arrival or in case of a no-show, the full price will be charged. When booking special rates, please note the information in your offers/your booking confirmation.
We offer you different rates via our online booking tool, which may be subject to deviating booking terms. Please consider this when making your booking. Our Non-Refundable Rate is payable to 100% when booking and cannot be cancelled, rebooked or changed after this. During holidays and high season, separate minimum stays apply.
Better to be safe than sorry:
With a travel cancellation insurance, all cancellation costs will be refunded so that you can confidently book the WIESERGUT for another date. When completing your booking, select one of our travel cancellation insurance policies provided by EUROPÄISCHE REISEVERSICHERUNG:
Standard information for package tour contracts:
The combination of travel services offered to you is a package tour within the meaning of Directive (EU) 2015/2302. (Package tour law: www.justiz.gv.at/pauschalreisegesetz )
Hence you can exercise all EU-rights that apply to package tours. The company Wiesergut GmbH & Co.KG bears full responsibility for the proper performance of the complete package tour.
Moreover, the company Wiesergut GmbH & Co.KG has taken out the legally required coverage for a refund of your payment and, if transport is included in the package tour, to guarantee your return transport in case of its insolvency.
Most important rights acc. to Directive (EU) 2015/2302